4 Ways To Find Out What Clients Want
I don’t get enough advertising in my email inbox – said no one ever! I think that we all have a love-hate relationship with email advertising. Love great content but hate going through so many emails to find the amazing content. So as the “marketer,” we have to help our readers to discover amazing content much more effectively. Of course, the amazing content is always YOUR content, right? Of course, it is!
1. Building Relationships
Effective marketing boils down to this: Find an audience, figure out what they need or want, and then deliver it. Email is one of the best mediums to help you do just that. And it isn’t always about selling them on a product. In fact, that isn’t at all where you want to start. First, you want to build a relationship with your readers. You want them to get to know you. You want to help them out so they start to like you and trust you. Only then will you be able to make an offer and have them pull out their wallet and buy it.
2. Analyzing Analytics
Pay attention to your website stats. Programs like Google Analytics can give you a lot of information about where youíre readers came from, what page they landed on, and where they were on your site when they joined your list. That data along with demographical information will tell you a lot about your audience.
3. Connect on a Deeper Level
Take a closer look at previous emails and your open rates, click-through rates and unsubscribes. If a large percentage of readers opened the email, that ís obviously a good indication they were interested in the topic. If they clicked a link to additional content, that ís even better. If on the other hand, you got a lot of unsubscribes, that might be an indication that either the topic was wrong or your language and overall message didn’t connect with your audience. Use all the data and information you get back to learn more about your target audience and connect with them on a deeper level.
4. Feed the Feedback
As you start to email your readers, they will reply and get back in touch with you. Pay attention to what they're saying. And don’t forget to read between the lines. Let’s say you’re in the parenting niche and you noticed that some of your readers are asking for suggestions on being a more patient parent. They complain about being short-tempered and freaking out about little things. The real issue may be a lack of sleep because the child isn’t sleeping through the night. So maybe your next blog can address that.
The More You Know, The Better
Dig deep and see what you can learn about your market. Sometimes what they tell you they want isn’t the real issue. On the flip side, it can be helpful to ask them for suggestions. Keep the questions open-ended if you want a lot to work with. Be open to feedback and make sure they know that. Consider having your readers fill out a simple little survey. It ís quick and easy to do with Google forms. You get some good data and you get your readers to interact. Having them contribute builds a sense of community even via email. The more you know about your subscribers and what they want, the more effective your email marketing can be.
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